UNIT 8 CUESTION: DEALING WITH COMMON PROBLEMS

Accounting: Is a practice of recording, classifying, summarizing, analyzing and interpreting the financial transactions and communicating the results thereof to the persons interested in such information.

Common problems: A common problem comes whine companies have single-person accounting staffs and limited internal controls. Whine the bookkeeper is also the business manager and the receiving clerk, problems are bound to arise because there is now one to double-check the accounting work and it makes it very easy to commit fraud.

Personnel department: This department is responsible for hiring, training, placing employees and for setting policies for personnel management.

Common problems: Many practitioners in the field of Human Resources express frustration that the field has not achieved the credibility and influence that it deserves -- or that it requires in order being more effective.

Sale: The division of a business that is responsible for selling products or services.

Common problems: Not keeping promises. Keeping promises is often taken for granted, by some of today’s sales agents. It is very important for a customer to feel like he can trust the sales agent, and definitely leaves a mark in the way he will think of the company from then on. Not knowing your customer. Customer knowledge is very important, this department is responsible for knowing exactly what type of customer the company needs and what this person needs. It is very common that sometimes sales agent don’t even remember their frequent customer’s name.

Warehouse: This is where the company’s goods are stored, depending on what they sell and buy.
Common Problems: one of the most common problems in the warehouse department is the lack of organization. Not keeping an exact record of what comes in and out is very important. Another problem can be employees who steal things.

Factory: A factory is a system which brings manufacturing steps together in one place to increase efficiency.

Common Problems: This is where problems with control, planning, direction come to show.

Is there isn’t a good management in this area. Problems with the main product can arise.

Transport: This is the department that is responsible for moving the product from the factory to wherever it goes.
Common Problems: For example, they can have a wrong address or the order can arrive in bad conditions.

Purchasing: The division of a business that is responsible for buying necessary thing for the company.
Common Problems: Communication can be one of the main problems in this area. For example, sometimes a person can make an order, and ask it to be delivered to a certain address, but it never arrives.